PEACE
OF MIND
FOR YOUR ÖSTERLEN HOME
WE CARE WHEN YOU CAN'T BE THERE
Property Checks You Can Trust
Reliable, Confidential & Locally-based
☑️ Regular Property Inspections
☑️ Monthly or One-Time Services
☑️ Professional Photo Documentation
☑️ Contractor Network – Local experts
☑️ Exterior-Only Inspection Policy
☑️ SE 🇸🇪 • EN 🇬🇧 • DE 🇩🇪 Support
WE ARE HERE
WE ARE YGGY – a family business based in the heart of Österlen.
We understand what it means to own property here: the magic of the landscape, but also the challenge of being away. That absence creates worry – about security, weather damage, or finding reliable help.
We founded YGGY to provide the standard we’d want for our own home: a service built on respect, transparency, and a commitment to your privacy.
Our name comes from the Swedish "trygg" – meaning secure, safe, and confident. That is exactly what we deliver: Trygghet – that deep feeling of knowing everything at home is just as it should be. We are your local eyes on the ground, ensuring your peace of mind.
WE ARE HERE
WE ARE YGGY – a family business based in the heart of Österlen.
We understand what it means to own property here: the magic of the landscape, but also the challenge of being away. That absence creates worry – about security, weather damage, or finding reliable help.
We founded YGGY to provide the standard we’d want for our own home: a service built on respect, transparency, and a commitment to your privacy.
Our name comes from the Swedish "trygg" – meaning secure, safe, and confident. That is exactly what we deliver: Trygghet – that deep feeling of knowing everything at home is just as it should be. We are your local eyes on the ground, ensuring your peace of mind.
"I recognized a need for a service built on privacy and a local presence. Today, YGGY ensures that your home remains the sanctuary it’s meant to be – even when you can't be there."
TONI SPYRA | YGGY FOUNDER
"I recognized a need for a service built on privacy and a local presence. Today, YGGY ensures that your home remains the sanctuary it’s meant to be – even when you can't be there."
TONI SPYRA | YGGY FOUNDER
WHAT WE DO
01
REGULAR EXTERNAL
PROPERTY CHECKS
Reliable visits to keep your home safe. We perform scheduled walks around your property to ensure everything is secure and in good condition. By checking the exterior, we catch potential issues like moisture, storm damage, or pests before they become expensive problems.
OUR EXTERIOR CHECKLIST
✅ SECURITY
We check that all doors, windows & gates are locked and intact.
✅ STRUCTURE
A visual scan for leaks, roof damage, or signs of vandalism.
✅ GROUNDS
We inspect the garden, outbuildings & exterior utilities.
✅ SAME-DAY-REPORTING
You receive a report within 24 hours of our visit, so you know exactly what we found.
02
PROFESSIONAL PHOTO DOCUMENTATION
A clear digital record of every visit. Every inspection includes a series of time- and GPS-stamped photos with brief comments. This provides you with a reliable record of oversight (Tillsyn), which can serve as helpful documentation of care for your records or in communication with your insurance company. This digital trail shows that your property was monitored at a specific time and place.
03
OUR PRIVACY-FIRST APPROACH
Absolute discretion. No keys. No entry. Our service is built on the belief that your home is your sanctuary. We never enter your living quarters, we do not hold physical keys, and we do not install monitoring cameras. By staying strictly outside, we protect your privacy while ensuring your property is looked after.
Your data is handled with the same care: fully GDPR-compliant and hosted on secure Swedish servers, ensuring your information remains as safe as your home.
04
INCIDENT &
WEATHER CHECKS
Proactive care when the weather turns. Österlen’s climate can be demanding. We provide extra checks after extreme weather – such as heavy storms, deep frost, or high coastal winds. If we detect an issue, such as a fallen tree or a security concern, we send a priority alert and assess the situation on-site so you don’t have to worry.
05
PROJECT & CRAFTSMAN COORDINATION
Your local partner for repairs and maintenance. If repairs are needed, we can act as your coordinator upon prior agreement. We use our local network to find trusted contractors, gather quotes, and oversee the work until it is finished. We save you the travel and the hassle, making sure all repairs meet professional standards while you are away.
WHO WE HELP
☑️ SEASONAL RESIDENTS
Essential protection while your property is vacant during the off-season
☑️ TRAVELERS
Peace of mind during extended trips and vacations abroad
☑️ HOMEOWNERS
Reliable support during illness, limited mobility, or busy periods
☑️ PERMANENT RESIDENTS
A trusted second pair of eyes and local backup year-round
THREE PACKAGES. ONE GOAL: YOUR PEACE OF MIND.
From basic monthly checks to weekly premium care – choose what fits your property & schedule.
All packages: 3-month minimum, flexible coverage.
CONTACT US if you need help choosing the right fit for your property.
WHO WE HELP
☑️ SEASONAL RESIDENTS
Essential protection while your property is vacant during the off-season
☑️ TRAVELERS
Peace of mind during extended trips and vacations abroad
☑️ HOMEOWNERS
Reliable support during illness, limited mobility, or busy periods
☑️ PERMANENT RESIDENTS
A trusted second pair of eyes and local backup year-round
THREE PACKAGES. ONE GOAL: YOUR PEACE OF MIND.
From basic monthly checks to weekly premium care – choose what fits your property & schedule.
All packages: 3-month minimum, flexible coverage.
SERVICE PACKAGES
PACKAGE COMPARISON
4-5
15-20
🇸🇪 🇬🇧 🇩🇪
✓
✓
Monthly
✓
Minor inkl.
✓
2
10-12
🇸🇪 🇬🇧 🇩🇪
✓
✓
–
–
10% Fee
–
1
5-8
🇸🇪 🇬🇧 🇩🇪
–
–
–
–
10% Fee
–
FEATURE
1,290 SEK
690 SEK
290 SEK
Price / Month
BASIC
Visits / Month
Photos / Visit
Report Language
Weather Alerts
Attentive Care*
Video Updates
Functional Checks
Coordination
Local Contact
GUARDIAN
PREMIUM
BASIC PROTECTION
The Foundation Of Professional
Property Oversight
WHAT'S INCLUDED
☑️ 1 EXTERNAL INSPECTION PER MONTH
☑️ 5 CHECKPOINT CHECKS:
→ Facade Condition
→ Windows & Doors
→ Visible Roofline
→ Grounds & Surroundings
→ Entry/Access Area
☑️ PROFESSIONAL DOCUMENTATION:
→ 5 GPS, date & Time-Stamped Photos
→ Issues Measured & Documented
(Scale Reference In Photo)
→ Brief Condition Report (Digital Delivery)
→ Insurance-Compliant Records
☑️ REPORT IN SWEDISH
CONTRACTOR COORDINATION
One-Time Coordination:
10% Of Project Value (Min. 500 SEK)
PERFECT FOR
Owners Who Visit Regularly & Need Basic Insurance Compliance.
290 SEK/MONTH
(INCL. 25% VAT)
WANT MORE PROTECTION?
UPGRADE TO GUARDIAN FOR JUST 300 SEKMore Per Month & Get:
☑️ 2x INSPECTIONS
☑️ REPORT IN YOUR LANGUAGE
☑️ 4 ADDITIONAL MONITORING SERVICES
☑️ AUTOMATIC WEATHER-TRIGGERED INSPECTIONS
☑️ INSTANT ALERTS
⬇︎⬇︎ UPGRADE TO GUARDIAN ⬇︎⬇︎
ESSENTIAL OVERSIGHT FOR REGULAR VISITORS
Perfect for owners who visit frequently but want professional eyes on their property while they are away.
☑️ 1 EXTERNAL INSPECTION
Per Month
☑️ EXTERIOR WALK-AROUND
Focus on 5 key checkpoints (Facade, Windows/Doors, Roofline, Grounds, Entry).
☑️ DOCUMENTATION
5–8 GPS-stamped photos + brief condition comments.
☑️ MULTILINGUAL REPORTING
Reports available in Swedish, English, or German.
☑️ CONTRACTOR COORDINATION
Available for a fee of 10% of the net invoice value (min. 500 SEK).
290 SEK/MONTH
(INCL. 25% VAT)
WANT MORE PROTECTION?
Upgrade to GUARDIAN for just 400 SEK more per month & get:
☑️ 2x INSPECTIONS
☑️ AUTOMATIC WEATHER-TRIGGERED INSPECTIONS
☑️ INSTANT ALERTS FOR ANY VISIBLE DAMAGE
☑️ 4 ADDITIONAL MONITORING SERVICES
⬇︎⬇︎ UPGRADE TO GUARDIAN ⬇︎⬇︎
PROACTIVE PROTECTION
Enhanced monitoring with
seasonal responsiveness
EVERYTHING FROM
THE ESSENTIAL PACKAGE, PLUS:
☑️ 2 INSPECTIONS PER MONTH (Bi-Weekly)
☑️ 10 COMPREHENSIVE CHECKPOINTS:→ All 5 Essential checkpoints
→ Plus full exterior coverage
→ All outbuildings
→ Detailed perimeter inspection
☑️ ENHANCED DOCUMENTATION:
→ 10 GPS, Date & Time-Stamped Photos
→ All Issues Measured & Photographed With Scale Reference
→ Detailed Observations Report
☑️ REPORT LANGUAGE CHOICE:
→ 🇸🇪 Swedish, 🇬🇧 English, Or 🇩🇪 German
☑️ PROACTIVE PROTECTION:
→ Automatic Weather-Triggered Inspection After Storms
→ Instant Alerts (SMS/Email) For Visible Damage
→ Priority Response To Neighbor Reports
☑️ SEASONAL REMINDERS:
→ Bin Collection Dates
→ Garden Maintenance Timing
→ Winter/Summer Preparation Alerts
☑️ 4 ADDITIONAL MONITORING SERVICES INCLUDED:
→ Mail/Package Accumulation Check
→ Outdoor Furniture & Equipment Condition Tracking
→ Vegetation Overgrowth Monitoring (Structure Contact)
→ Visible Pest Activity Signs (Wasp Nests, Rodent Traces)
CONTRACTOR COORDINATION
One-Time Coordination:
10% Of Project Value (Min. 500 SEK)
PERFECT FOR
Owners Away For Extended Periods Who Want Proactive Risk Management.
590 SEK/MONTH
(INCL. 25% VAT)
READY FOR COMPREHENSIVE CARE?
UPGRADE TO PREMIUM FOR 600 SEKMore Per Month & Get:
☑️ WEEKLY INSPECTIONS
☑️ 6 ADDITIONAL MONITORING CHECKS
☑️ MONTHLY VIDEO WALKTHROUGH
☑️ FULL ABSENCE REPRESENTATION
☑️ MINOR CONTRACTOR COORDINATION
☑️ DETAILED NARRATIVE REPORTS
⬇︎⬇︎ UPGRADE TO PREMIUM ⬇︎⬇︎
MOST
POPULAR
PROACTIVE MONITORING WITH SEASONAL REPONSIVNESS
Our most popular choice for extended absences. This package provides consistent oversight and ensures we are on-site quickly when the weather turns.
☑️ 2 INSPECTIONS PER MONTH
Bi-Weekly
☑️ COMPREHENSIVE COVERAGE
Full scan including all outbuildings & the entire perimeter.
☑️ PROACTIVE PROTECTION
Automatic weather-triggered checks after major storms or extreme frost.
☑️ ATTENTIVE PROPERTY CHECK
Monitoring for mail accumulation, vegetation overgrowth & visible signs of pests.
☑️ PRIORITY ALERTS
Instant notification if any issues are detected.
☑️ DOCUMENTATION
10–12 GPS-stamped photos + detailed observations in your chosen language.
☑️ CONTRACTOR COORDINATION
Available for a fee of 10% of the net invoice value (min. 500 SEK).
690 SEK/MONTH
(INCL. 25% VAT)
READY FOR COMPREHENSIVE CARE?
Upgrade to PREMIUM for 600 SEK more per month & get:
☑️ WEEKLY INSPECTIONS
☑️ MONTHLY VIDEO WALKTHROUGHS
☑️ FULL LOCAL REPRESENTATION
☑️ INCLUDED MINOR COORDINATION
⬇︎⬇︎ UPGRADE TO PREMIUM ⬇︎⬇︎
COMPLETE OVERSIGHT
Maximum vigilance and local representation
EVERYTHING FROM
THE GUARDIAN PACKAGE, PLUS:
☑️ WEEKLY INSPECTIONS
→ (4-5 Per Month)
☑️ UNLIMITED CHECKPOINT COVERAGE:
→ Complete Property Documentation
→ All Structures & Features
→ Comprehensive Exterior Monitoring
☑️ PROFESSIONAL DOCUMENTATION:
→ 15-20 GPS, Date & Time-Stamped Photos Per Inspection
→ All Findings Measured & Scaled In Photos
→ Detailed Narrative Report With Professional Recommendations
→ Monthly Video Walkthrough (Visual Property Overview)
☑️ FULL ABSENCE REPRESENTATION:
→ Neighbor & Association Liaison
→ Official Local Contact Point
→ Priority Response To All Alerts
☑️ PROPERTY MAINTENANCE SUPPORT:
→ Seasonal Preparation Reminders (Winter/Summer)
→ Weather Seal Checks Documented
→ Gutter Flow Verification During Inspections
→ Vegetation Overgrowth Monitoring
☑️ 10 PROFESSIONAL MONITORING SERVICES:
→ All 4 Guardian monitoring services
→ PLUS 6 additional professional checks:
-
Gutter Water Flow Observation (During/After Rain)
-
Weather Seal Condition (Door/Window Seals)
-
Outdoor Drainage Performance (Standing Water, Erosion)
-
Foundation Settlement Indicators (Cracks, Shifts)
-
External Lighting Function Check (Evening Inspections)
-
Outdoor Tap Functionality Verification (Seasonal)
CONTRACTOR COORDINATION
☑️ MINOR CONTRACTOR COORDINATION
→ Included (scheduling, quotes)
☑️ MAJOR PROJECT COORDINATION
→ Reduced 5% fee (min. 500 SEK)
PERFECT FOROwners who are absent most of the year and want comprehensive care.
1,190 SEK/MONTH
(INCL. 25% VAT)
NEED ULTIMATE PEACE OF MIND?
UPGRADE TO ULTIMATEFor True White-Glove Service:
☑️ TWICE WEEKLY INSPECTIONS
☑️ DEDICATED PROPERTY MANAGER
☑️ ALL 12 MONITORING SERVICES
☑️ ADVANCED THERMAL IMAGING
☑️ UNLIMITED CONTRACTOR COORDINATION
☑️ PRE-ARRIVAL & POST-DEPARTURE SERVICES
☑️ QUARTERLY COMPREHENSIVE REPORTS
☑️ PRIORITY CONTRACTOR NETWORK
⬇︎⬇︎ UPGRADE TO ULTIMATE ⬇︎⬇︎
-
MAXIMUM VIGILANCE & LOCAL REPRESENTATION
The all-inclusive solution for high-value properties or owners who want a local representative to handle everything.
☑️ WEEKLY INSPECTIONS
4-5 Per Month
☑️ COMPLETE PROPERTY SCAN
Detailed documentation of the main house, all outbuildings, and the entire grounds.
☑️ FUNCTIONAL INTEGRITY CHECKS
We inspect critical exterior elements such as gutter water flow, the condition of window/door seals & outdoor drainage.
☑️ PREMIUM REPORTING
15–20 photos per visit + Monthly Video Walkthrough.
☑️ LOCAL CONTACT POINT
We act as your official local representation for neighbors, associations, or authorities.
☑️ MAINTENANCE COORDINATION
→ MINOR COORDINATION
Included (Sourcing quotes, scheduling contractors).→ MAJOR PROJECTS
Reduced 5% fee of the net invoice value for oversight.
1,290 SEK/MONTH
(INCL. 25% VAT)
TOTAL PEACE OF MIND
White-glove service with dedicated attention
EVERYTHING FROM
THE PREMIUM PACKAGE, PLUS:
☑️ TWICE-WEEKLY INSPECTIONS
→ (8-10 Per Month)
☑️ DEDICATED PROPERTY INSPECTOR:
→ Your Single Point Of Contact
→ Personal Relationship With Your Property
→ Direct Line For All Communications
☑️ ADVANCED EXTERIOR MONITORING:
→ External Thermal Imaging (Seasonal Moisture Detection)
→ Advanced Drainage Flow Verification
→ Critical Systems Visual Inspection (External Components)
→ Detailed Exterior Condition Analysis
☑️ PREMIUM DOCUMENTATION:
→ 20+ GPS, Date & Time-Stamped Photos Per Inspection
→ Comprehensive Measurement Documentation
→ Weekly Video Updates
→ Quarterly Comprehensive Condition Reports
☑️ ENHANCED PROPERTY SERVICES:
→ Pre-arrival Property Preparation Included
→ Post-Departure Security Verification Included
→ Extended Seasonal Preparation Services
☑️ PRIORITY SUPPORT:
→ Expedited response to all alerts
→ Direct contact with dedicated manager
→ Proactive issue prevention strategies
☑️ COMPLETE MONITORING:
→ All 10 Premium monitoring services
→ PLUS 2 seasonal winter services:
-
Snow Load Assessment On Roof
(Visual From Ground) -
Ice Dam Formation Documentation
☑️ UNLIMITED CONTRACTOR COORDINATION (0% fee)
→ Full Project Management From Quote To Completion
→ Multiple Simultaneous Projects Supported
→ Priority Contractor Network With Pre-negotiated Rates
→ No Coordination Fees Whatsoever
PERFECT FOR
High-Value Properties Seeking
White-Glove Service.
2,990 SEK/MONTH*
(INCL. 25% VAT)
*Final pricing based on property size & specific requirements
-
LIMITED AVAILABILITY
LOOKING FOR
SOMETHING SPECIFIC?
ON-DEMAND SUPPORT
EXPERT CARE WHENEVER YOU NEED IT – NO CONTRACT REQUIRED
Whether you are looking for a one-time emergency check after a storm, help with seasonal transitions, or a local partner to meet a contractor on-site, our single services are designed to fit your schedule. These options are perfect as standalone solutions or as convenient add-ons to enhance your existing package.
All prices include 25% VAT
ON-DEMAND SUPPORT
EXPERT CARE WHENEVER YOU NEED IT – NO CONTRACT REQUIRED
Whether you are looking for a one-time emergency check after a storm, help with seasonal transitions, or a local partner to meet a contractor on-site, our single services are designed to fit your schedule. These options are perfect as standalone solutions or as convenient add-ons to enhance your existing package.
All prices include 25% VAT
EMERGENCY & SPECIAL INSPECTIONS
☑️ EMERGENCY STORM CHECK | 290 SEK
Immediate damage assessment and priority reporting after severe weather.
☑️ ON-DEMAND PROPERTY VISIT | 390 SEK*
A one-time, comprehensive external inspection for non-contract customers.
☑️ SEASONAL DEEP INSPECTION | 590 SEK
A thorough pre-winter or pre-summer assessment to prepare your home for the changing seasons.
PROPERTY CARE & PREPARATION
☑️ PRE-ARRIVAL READINESS | 490 SEK
Exterior check, and ensuring your outdoor space is welcoming for your arrival.
☑️ POST-DEPARTURE VERIFICATION | 490 SEK
Final external documentation after your departure. We record the property’s current state and identify any maintenance to-dos for your next return.
☑️ WINTER SHUTDOWN SERVICE | 990 SEK
Final frost-season documentation. We check the status of outdoor furniture, external drainage, and overall winter preparedness.
COORDINATION & REPRESENTATION
☑️ ON-SITE MEETING SERVICE | 290 SEK
We meet contractors, inspectors, or delivery services on your behalf (per appointment).
☑️ CONTRACTOR COORDINATION | 10% of net invoice value (min. 500 SEK)
Complete management of repair projects, from gathering quotes to final inspection.
☑️ LOCAL CONTACT POINT | 200 SEK / Month
Official local representation for neighbors or associations (available as a stand-alone monthly service).
*Note: For existing contract customers, an on-demand property visit is discounted to 290 SEK.
LOOKING FOR
SOMETHING SPECIFIC?
Our packages serve most property owners well, but we understand every property is unique. If none of our services quite fit your requirements, LET'S TALK.
We are flexible and happy to create a tailored solution for your specific needs.
LOOKING FOR
SOMETHING SPECIFIC?
Our packages serve most property owners well, but we understand every property is unique. If none of our services quite fit your requirements, LET'S TALK.
We are flexible and happy to create a tailored solution for your specific needs.
Our packages serve most property owners well, but we understand every property is unique. If none of our services quite fit your requirements,
LET'S TALK.
We are flexible and happy to create a tailored solution for your specific needs.
01 CHOOSE & BOOK
Select your package online or CONTACT US for a custom solution. Fill out a 5-minute form with your basic property details to get started.
02 ACTIVATE SERVICE
You will receive your first invoice via email. Payment is made conveniently via bank transfer. Your service becomes active as soon as the first payment is confirmed.
03 PROPERTY ONBOARDING
Share the essential details via our secure form (access details, emergency contacts, specific focus areas). This creates your personal "Property Profile" and takes about 10 minutes.
04 REGULAR INSPECTION
We conduct visits as scheduled. We check everything thoroughly, take GPS-stamped photos, and document the current state of your home.
05 REPORTS & ALERTS
Same-day delivery: You receive your report via email. If we detect an urgent issue, we alert you immediately and can help coordinate local contractors if needed.
06 FLEXIBLE CARE
Enjoy peace of mind knowing your home is checked. You can adjust your package or add single services at any time. (30 days notice after 3-month minimum).
HOW IT WORKS
01 | DEEP LOCAL EXPERTISE
☑️ BASED IN ÖSTERLENWe live where you own. We understand the specific coastal climate, the winter storms, and the local challenges.
☑️ RAPID RESPONSE
We are nearby and on-site quickly when weather alerts or emergencies require immediate attention.
☑️ PROVEN NETWORK
Access our established circle of trusted local contractors and specialists.
02 | ABSOLUTE PRIVACY
☑️ NO-ENTRY POLICY
We respect your sanctuary. We never enter your house and do not hold keys. All inspections are strictly external.
☑️ SECURE DATA
Your property data and photos are stored securely and handled according to GDPR standards.
☑️ DISCREET PRESENCE
We conduct our checks professionally and quietly, respecting your property and your neighbors.
03 | PROFESSIONAL STANDARDS
☑️ SYSTEMATIC INSPECTIONS
No guesswork. We follow strict protocols to ensure every part of your property is checked every time.
☑️ INSURANCE-READY
Our GPS-stamped photo documentation provides a clear trail for insurance purposes if needed.
☑️ MULTILINGUAL REPORTS
Receive reports on the same day in your choice of Swedish 🇸🇪, English 🇬🇧, or German 🇩🇪.
04 | FLEXIBLE & HONEST
☑️ SIMPLE TERMS
Month-to-month service with no hidden fees (after an initial 3-month period). Adjust or cancel anytime.
☑️ TRANSPARENT PRICING
You know exactly what you pay for. No surprises, just reliable care.
☑️ DIRECT LINE
No call centers. You have a direct point of contact for honest, personal communication.
FREQUENTLY ASKED QUESTIONS
HOW LONG DOES AN INSPECTION TAKE?
A typical inspection takes 30–45 minutes depending on property size. We follow a systematic protocol to ensure every accessible area is checked thoroughly.
DO YOU EVER ENTER MY HOUSE?
No, never. Our strict "No Entry" policy means we only conduct inspections from the outside. We do not hold keys and do not enter your home. This ensures maximum privacy and eliminates security risks.
HOW DO I RECEIVE MY INSPECTION REPORTS?
After each visit, you will receive a secure link via email. Your report includes GPS and time-stamped photos, our professional assessment, and any "to-dos." No app or login is required.
CAN I REQUEST SPECIFIC THINGS TO BE CHECKED?
Absolutely. If you have specific concerns (e.g., a certain tree branch, a gate lock, or a specific drain), just let us know, and we will include them in our routine.
WHAT HAPPENS IF AN EMERGENCY OCCURS BETWEEN VISITS?
You can contact us anytime. We offer emergency inspections for an additional fee, while Premium clients enjoy priority response times.
WHAT AREAS DO YOU COVER?
We cover the entire Österlen region – from Brösarp in the north to Ystad in the south, including Simrishamn, Kivik, Tomelilla & surrounding villages. To confirm if your property is within our service area, please CONTACT US.
WHAT IF I AM ONLY AWAY DURING WINTER OR SUMMER?
That is no problem. We offer seasonal coverage with a 3-month minimum – perfect for protecting your home during specific times of the year.
CAN MULTIPLE PROPERTIES BE INCLUDED?
Yes. We offer multi-property discounts for owners with several homes in the region. Contact us for a custom quote.
HOW DO PAYMENTS WORK?
Invoicing is monthly via email. We accept payment via bank transfer. To activate your service, the first payment is due before the initial inspection.
CAN I CANCEL MY SERVICE?
Yes. Our service runs month-to-month after an initial 3-month minimum period. You can cancel at any time with 30 days' written notice. The service will continue until the end of the notice period, and as we plan our routes in advance, we do not offer refunds for prepaid months or completed visits. See our TERMS & CONDITIONS for full details.