PRIVACY
POLICY

YGGY is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the General Data Protection Regulation (GDPR) and Swedish data protection laws.

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DATA CONTROLLER
YGGY (Part of WE ARE KLUK AB)
Organization number: 559531-0292
Address: Listarum 121, 273 98 Smedstorp
Email: info@yggy.se
Phone: +46 73 561 08 60

2.1 INFORMATION YOU PROVIDE

When you use our services, we collect:

Personal Information:

• Name

• Email address

• Phone number

• Mailing address
   

Property Information:

• Property address

• Property details (size, type, features)

• Access information (emergency contacts, neighbor information)

• Reference photos

• Specific inspection preferences
   

Payment Information:

• Billing address

• Payment records

 
Note: We do not collect or store credit card information or digital wallet credentials.
 
2.2 INFORMATION WE COLLECT AUTOMATICALLY

Inspection Data:

• Time and GPS-stamped photos

• Inspection reports

• Property condition observations
   

Website Usage Data:

• IP address

• Browser type and version

• Pages visited

• Time and date of visits

• Referring website

We use your personal data for the following purposes:

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Service Delivery:

• Conducting property inspections

• Creating and delivering inspection reports

• Coordinating with contractors when needed

• Emergency response and alerts
   

Communication:

• Responding to inquiries

• Service updates and notifications

• Appointment scheduling
   

Business Operations:

• Contract management

• Billing and payments

• Quality improvement

• Legal compliance
   

Legal Basis:

• Performance of contract (GDPR Art. 6(1)(b))

• Legitimate interests (GDPR Art. 6(1)(f))

• Legal obligation (GDPR Art. 6(1)(c))

• Consent (GDPR Art. 6(1)(a)) - for marketing communications

4.1 WHERE WE STORE YOUR DATA

All personal data is stored on secure servers located in Sweden within the EU/EEA. We use industry-standard security measures including:

• Encrypted data transmission (SSL/TLS)

• Secure password protection

• Regular security audits

• Access controls and authentication

• Regular backups
   

4.2 HOW LONG WE KEEP YOUR DATA

We retain your personal data only as long as necessary:

Active Service Period:

• All service-related data retained during active contract 
   

After Service Termination:

• Inspection reports: 2 years (for insurance and liability purposes) 

• Financial records: 7 years (Swedish Accounting Act requirement)

• Contact information: Deleted upon request or after 1 year of inactivity

We do not sell your personal data. We only share information when necessary:

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Third-Party Service Providers:

• Email service providers (for report delivery)

• Payment processors

• Cloud storage providers (Swedish/EU-based only)
   

Contractors:

• Only property address and relevant issue details when coordinating repairs

• No personal contact information shared without explicit consent
   

Legal Requirements:

• When required by Swedish or EU law

• To protect our legal rights

• In response to valid legal process
   

All third-party providers are GDPR-compliant and bound by data processing agreements.

Under GDPR, you have the following rights:

Right to Access (Art. 15)

• Request a copy of your personal data
   

Right to Rectification (Art. 16)

• Correct inaccurate or incomplete data
   

Right to Erasure (Art. 17)

• Request deletion of your data ("right to be forgotten")
   

Right to Restrict Processing (Art. 18)

• Limit how we use your data

Right to Data Portability (Art. 20)

• Receive your data in a structured, commonly used format

Right to Object (Art. 21)

• Object to processing based on legitimate interests

Right to Withdraw Consent

• For processing based on consent
   

To exercise your rights, contact us at:
Email: info@yggy.se
Phone: +46 73 561 08 60

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We will respond within 30 days as required by GDPR.

7.1 WHAT ARE COOKIES

Cookies are small text files stored on your device when you visit our website. They help us provide and improve our services.

7.2 TYPES OF COOKIES WE USE

Essential Cookies (Required):

• Session management

• Security

• Form functionality
   

Analytics Cookies (Optional - requires consent):

• Google Analytics (anonymized IP)

• Website usage statistics

• Performance monitoring
   

Preference Cookies (Optional):

• Language selection

• Display preferences
   

7.3 COOKIE DURATION

• Session cookies: Deleted when you close your browser

• Persistent cookies: Stored for up to 12 months
   

7.4 MANAGING COOKIES

You can control cookies through:

• Our cookie consent banner

• Your browser settings

• Opt-out tools for specific services
   

Note: Disabling essential cookies may affect website functionality.

7.5 Third-Party Cookies

We may use:

• Google Analytics: For anonymized website analytics (only with consent)

• Google Maps: For displaying service areas
  (if applicable)
   

These services have their own privacy policies.

Our services are not directed to individuals under 18. We do not knowingly collect data from minors.

We store all data within the EU/EEA (Sweden). If we must transfer data outside the EU/EEA, we ensure adequate protection through:

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• EU Standard Contractual Clauses

• Adequacy decisions by the EU Commission

In the event of a data breach that poses a risk to your rights and freedoms, we will:

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• Notify the Swedish Authority for Privacy Protection (IMY) within 72 hours

• Notify affected individuals without undue delay

• Take immediate steps to mitigate harm

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last updated" date. Significant changes will be communicated via email.

For questions about this Privacy Policy or to exercise your rights:

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YGGY
Email: info@yggy.se
Phone: +46 73 561 08 60
Address: Listarum 121, 273 98 Smedstorp

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Swedish Supervisory Authority:

Integritetsskyddsmyndigheten (IMY)
Website: www.imy.se
Email: imy@imy.se
Phone: 08-657 61 00

By using our services, you acknowledge that you have read and understood this Privacy Policy.

For marketing communications, we will obtain explicit opt-in consent.